The Perfect Freshsales Alternative

Comparison of EngageBay with Freshsales

Plan Type: Forest
Contacts: Unlimited
Onboardings: $
Plan Type: Forest
Contacts: Unlimited
Onboardings: $

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Why EngageBay is the best alternative to Freshsales


All-in-one CRM: EngageBay offers a higher number of contacts/subscribers than any of its competitors. Bring all your contacts into EngageBay and experience the power of a unified platform. We offer the best of marketing, sales, and support software at a price no one can match.


Multi-channel engagement: Engage and nurture your prospects across multiple channels including email, SMS/text, twitter and other social channels.


Helpdesk and Live chat: Get a powerful live chat software included with marketing and sales software to increase engagement.


Marketing and sales automation: Automate your marketing and sales processes using our sales and marketing automation software. Our visual drag and drop designer makes it so easy to automate.


Landing Pages: Convert your casual web visitors into happy customers using beautiful and converting landing pages.


Advanced CRM: Streamline your sales processes and stay organized using our powerful CRM. Get access to cutting-edge sales features like 2-way telephony and messaging, sales proposals and more.


Email sequences: Nurture your prospects by scheduling emails to be sent at regular intervals. Setup email templates and execution rules once and EngageBay will do the rest while you can focus on other things.


Sales Proposals: Send compelling proposals to your prospects straight from your CRM. Proposals become a part of the customer record for all future references.


User experience: Say goodbye to automation worries. EngageBay provides the most seamless sales and marketing automation experience.


Built for growing companies: EngageBay is built with love for growing companies. All our pricing plans are tailor-made for small and growing businesses.

Marketing Expert from

I wanted to recommend EngageBay to all those small businesses out there that are looking to grow their businesses through a marketing and sales automation platform. We've been able to see a great adaption of our agency clients to the EngageBay platform and being able to leverage their digital marketing efforts.

One software for all your
business needs

EngageBay is an All-in-one software platform that offers sales, marketing, and service automation at an affordable price. EngageBay also allows you to choose which features you wish to use while offering the all-in-one package based on your business needs. Our affordable pricing makes EngageBay the most sought after solution for growing businesses. It is not only the best among the Freshsales competitors, it is best amongst all of Freshsales alternatives.

360 degree customer view

Get a 360 degree customer view of every customer across marketing, sales and support departments in one unified platform. It helps all the departments in your organization view the customer record from one source of truth. Say goodbye to miscommunications and data spread in silos across departments and tools.

Simple yet powerful CRM to streamline sales

EngageBay provides an advanced CRM system to help you streamline sales processes and stay organized. The CRM is simple to use and works for teams of all sizes. Use our teams feature to divide your sales teams into groups and stay on top by getting insights and other metrics into performance of sales. Access other powerful features like ability to call and send SMS/text straight from CRM, ability to send and track proposals and more.

Integrated support tools - live chat and helpdesk

Happy customers are the most important brand ambassadors any business could ever have! Turn your customers to delighted brand ambassadors using powerful support tools like helpdesk and live chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360 degree view of the customer to support better.

Gain valuable insights with powerful reporting

EngageBay provides an advanced reporting module to provide you with deep and meaningful insights into your marketing and sales processes. Reporting in EngageBay is the best in the industry making it a great and free alternative to Freshsales.

Free migration and onboarding

EngageBay provides free migration and onboarding to help you achieve your marketing and sales goals. Our dedicated account representatives will provide you with the marketing and sales best practices to boost your business growth.

Say goodbye to marketing and sales automation worries

EngageBay offers a full-scale marketing and sales automation with a single login. You can grow your list, stay connected with your subscribers, and drive more sales. Along with way, you will be assisted by sales and marketing automation triggers. These triggers, once programmed, are designed to automatically carry out tasks in background.

Pair stunning landing pages with your emails

As an Freshsales user, you might have to pay for an additional tool for landing pages. While the EngageBay platform is built for small businesses, our landing page designer is anything but small. In fact, it is even more powerful than our email designer. You can finally stop constructing your landing pages, and truly “design” them. Does any other alternative to Freshsales provide that?

Capture leads with our customizable web popups

By placing our web forms across your website and landing pages you can capture important contact information from new leads They are simple to create, and are stylish, responsive and render beautifully on any device. Display the right message at the right time and grow your subscriber lists significantly. Nurture these leads and convert them to delighted customers using our other powerful marketing tools.


Sales gamification motivates your sales team to deliver results. Use our leaderboard feature to build competition among your sales reps with side-by-side comparisons of individual performance (calls made, deals won, revenue generated and more) Our leaderboard lets the user to customize their dashboard and can have real-time updates.

Scheduling appointments made easy

EngageBay lets you publish his individual calendar or a team calendar so prospects can schedule appointments automatically without intervention. The calendar stays full automatically so one can focus on sales. Sync your EngageBay calendar with your Google Calendar App and create 2-way sync between them.

EngageBay is the best Freshsales Alternative

Get more power at a better price.

Feature by Feature Comparison with Freshsales

EngageBay offers Marketing, Service (live chat and helpdesk), CRM (Customer Relationship Management) and Sales modules. Customers can buy them separately or as a single all-in-one suite. All-in-one suite saves a lot of money and time, provides better insights, better reporting, reduced data inconsistencies, eliminates the need for complex integrations and data duplications while providing a holistic view of the customer across the departments.

EngageBay packs powerful sales and CRM functionality with a remarkably intuitive interface. With zero upfront costs and no training required, it's up and running in minutes!

Here is how EngageBay compares with Freshsales at individual feature level.

CRM & Sales Enablement

Sales Enablement helps your sales team improve efficiency. Automating sales processes save hours every day for each sales agent so they can focus on selling.

While Freshsales and EngageBay offer CRM and sales enablement, EngageBay provides several advanced CRM features like 360 degree contact view, proposal tracking, appointment scheduling, gamification and more to help you streamline sales processes and stay organized.

With 360 degree contact view, store and monitor every activity of the customer in one place in your CRM. This helps all your sales team members be updated on every customer instantly.

Send your sales proposals and track them from the CRM.

Let your prospects book appointments with your sales team members using the online calendar eliminating the human intervention.

Contacts and companies
Deal management
Task management
Sales workflow automation
Manage deals visually
Custom fields
Contact filters
360 degree contact view
Send proposals from CRM
Manage teams

Services/Support module

EngageBay has an integrated service module to help growing companies deliver world class support and turn visitors to delighted customers. In the current age, delighted customers are the best brand ambassadors and marketers for your business.

Freshsales offers live chat and a helpdesk system as different products.

Live chat
Helpdesk and ticketing

Marketing Automation

EngageBay offers powerful marketing automation features to help your marketing and sales teams engage and nurture your prospects. Automate your marketing and sales processes and grow your revenue substantially. With EngageBay, you can create multi-step and multi-channel marketing automation campaigns in minutes using a simple but powerful visual builder. EngageBay is the best Freshsales alternative at an affordable price.

Landing Pages
Web popups
Lists and Smart Lists
A/B testing

Web Analytics

EngageBay makes it simple to track your customers and their activities. EngageBay provides real-time notifications on customer events like opening an email, clicking a link or visiting your web pages. You can create automations on such events like creating a task for your agent to call or email the customer, add a tag for better customer segmentation or more.

The advanced analytics part of EngageBay makes it a perfect Freshsales alternative.

Email Tracking
Email open notifications
Link click notifications
Web visitor tracking
Triggers in automations

Developer API

Both Freshsales and EngageBay offers extensive API access to all the data points. EngageBay's API is available in Rest, Java,.Net, Javascript and PHP.

API Access


Reports are the most critical for any business to monitor growth. When compared to Freshsales, EngageBay has a holistic reporting module to provide you with deep and meaningful insights. Freshsales does not provide reporting around forms, landing pages and critical sales and services modules. All these will not help you get an overall picture of the efficiency of your marketing and sales processes. On the otherhand, EngageBay provides you lot of data points and key metrics across all the departments - marketing, sales and customer service making it the perfect alternative to Freshsales.

Sales reports
Customer Service reports
Growth Analysis
Funnel Reports
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